FAQ

 

Airport FastTrack@KLIA provide a meet & greet service from the Arrival gate to curb site arrival hall and from curb site departure hall to departure gate. We also have the lounge service for our guest to enjoy the light refreshment while waiting for the arrival or departure. The Meet & Greet service is also to expedite the process of Immigrations.

We are located at KL International Airport, Main Terminal Building Behind the CIMB Bank in a same row of Malindo Check in Counter Row E.

Open daily from 0700hrs to 2300hrs

We only provide a Lounge Service with a light refreshment, a selection of newspaper and magazine and Free Wi-Fi and Business Centre usage.

We have 2 main Package of Service:

  1. Standard Service
    • RM80.00nett  per person
    • RM155.00nett Per Couple
    • RM250.00nett per Family (2 Adult and 2 Children below 12 years Old)

    Rate Include lounge Facilities, refreshment, and dedicated priority access for Immigrations

  2. Premium Package
    • RM235.00nett per person
    • RM370.00nett per couple
    • RM490.00nett per family

    Rate Inclusive meet and greet at Kerbside, Buggy Service, Lounge Facilities, light refreshment include beer and wine, escort service and dedicated priority access.

  3. Transit Access
    • RM320.00nett per person
    • RM500.00nett per couple
    • RM650.00nett per family

    Rates inclusive arrival & Departure meet and greet at arrival gate and departure gate, buggy service at satellite (International Arrival or Departure Hall) only, lounge access for 3 hours usage and dedicated priority access. (Light refreshment inclusive with 3 servings of beer or wine)  

  4. KUL VIP Access
    • RM670.00nett per person
    • RM820.00nett per couple
    • RM1000.00nett per family

    Rates inclusive Door to Door Service for either arrival or departure, meet and greet at arrival gate or departure gate, buggy service, lounge access for 3 hours usage and dedicated priority access.
    ** Limousine Service limited to Klang Valley Area. Rate may be change should Airport Transfer out of Klang Valley. (Light refreshment inclusive with 3 servings of beer or wine)

  5. Exclusive Access
    • RM1700.00nett Min 5
    • RM3500.00nett Min 10

    Rates inclusive arrival or Departure meet and greet at arrival gate or departure gate, buggy service at satellite and Main Terminal Building, VIP Room (private room) for 1 hours usage, Immigration Clearance for Arrival or Departure and Porter Service for Luggage claim (Timing is depend on the luggage arrival at designated belt for luggage claim) (Light refreshment inclusive with 3 servings of beer or wine)
    ** Advance booking and smart casual dress are require

It is advisable for you to purchase the package in advance to secure the meters and greeters welcoming you upon arrival at KL International Airport.

Yes. You can leave and return to lounge within your service time. 

Definitely, you may visit link below for a reservations. 

Book Now

Smoking is not permitted neither Lounge nor Airport area. There is designated Smoking Area at Main Terminal KL International Airport. 

All amendments must be made at least 24 hours prior to the booked date and time by emailing us at reservations@myairportfasttrack.com. Otherwise, we will not entertain changes. Cancellations should be made in writing by email, fax or letter, and sent at least 24 hours prior to the booked date and time in order to receive a refund. No refund will be entertained if cancellation is sent less than 24 hours prior to the booked date and time.

You may direct Walk-In to our Lounge for any last minutes booking upon your arrival or departure.

Unfortunately you are not allowed to book our lounge as the location at Main Terminal Building KL International Airport after the Immigration clearance for Arrival Passenger. For further you may visit www.samasamaexpress.com and select the KL International Airport instead of klia2.

All Malaysia Airlines, Malindo Air and others International Flight which arrived at KUL Airport except Air Asia, Tiger Air, Jetstar Asia and Mega Maldive.

No. Currently the service only at KL International Airport.